Lower Total Cost of Ownership
Dinerware employs advanced technology and design to lower the cost of ownership. Ease of use and rock-solid reliability reduce support overhead and allow you to take control of your system. Intuitive design practically eliminates training for staff and managers, saving you money now and in the long term.
Intuitive User Interface
Designed by a seasoned User Interface designer and restaurateur, Dinerware combines practical restaurant know-how with technical expertise to provide a system that knows what you need, when and where you need it. Don’t spend any more time searching for that “split ticket” or “special request” button. With Dinerware, there are multiple ways to accomplish most tasks, and all of the functions are simple to find and use.
Quick and Intuitive Menu Building
Dinerware makes it easy for you to build and manage your own menu without expensive technical support. In a few simple steps, you can add a new item, change a price, adjust the daily special, and more. Our simple, intuitive user interface allows you to involve trusted employees with minimal training. Best of all, you can access any management function from any terminal, freeing you from the back office.
Fast Pay
Dinerware’s intuitive interface allows you to sell an item to cash in just two touches! Fast Pay lets you choose the exact amount due, and automatically display several common denominations of cash, such $5, $10, or $20. Fast Pay is perfect for Bartenders or Counter service staff who need to move a line quickly.
Other systems force you to choose "fast bar" or "table service" mode when you begin, and may even require a special terminal configuration. Dinerware makes Fast Pay available anywhere, and gives your staff the flexibility to leave the ticket open or pay immediately.
Live System™ Technology
With most restaurant POS systems, you have to go the back office, make a change (if you even know how), and then restart the system for the change to take place. Dinerware gives access to all management function from any terminal, and all changes take place throughout the whole system without a restart! Dinerware even lets several people perform tasks at the same time. For example, your bar manager can add the new cocktails while your chef updates tonight's specials - both at the same time and neither in the back office!
List View
Dinerware's unique List View gives you the ability to easily combine tickets, pay multiple tickets to cash, enter all of your credit card tips on one screen, or transfer tickets to yourself or others. You can even sort your tickets according to customer information, time ordered, user, time left, or amount due.
Simple, Powerful Ticket Handling
Dinerware’s interactive ticket is powerful, fast, and easy to use. Grant your staff the ability to split, transfer, and share tickets, while auditing all transactions. Our unique List View lets you quickly handle multiple open tickets at the same time: combine them, make payments, assign tips, and much more.
Instant Access to Your Reports
There are over 70 reports in Dinerware designed to provide the sophisticated, real time information that is critical to your business. With quick and easy access to your data, live from any workstation, you can say goodbye to the daily grind! Our comprehensive reports cover job performance, payroll hours, voids, daily sales, and much more. Easily export your data to other applications, like Excel, for your advanced reporting needs.
Unparalleled Security
With Dinerware, you can easily track all transactions and assign security settings from any terminal, at any time. Instead of revealing your PIN, you can quickly grant permissions to trusted staff if you need to run an errand, and revoke them when you return. Your reports will show you all transactions and who completed them.
Dinerware is one of the first applications in hospitality to become certified for Windows Vista, and our managed .NET code is designed to participate in secure enterpise-level Windows domain environments.
Delivery/Customer Database
Not just for Delivery and Carry Out, the Dinerware Customer Identity features enable you to recognize your customers and provide superior service. With one touch, your staff can look up any customer, and Dinerware will display a custom menu of their favorite items! You can even export your data to other applications to grow your business with marketing campaigns.
Smart Search
Look up customers instantly by name, phone number, address, or email. Order your customer’s favorite item with a single touch, or view previous orders with one more. Dinerware makes it easy for you to enhance your customer experience by providing you with superior data access and search capabilities.
Coursing New Feature!
Now you can enter the appetizer, main course, and dessert into your Dinerware restaurant POS system all at the same time, and your kitchen will receive a single order neatly organized by course, complete with seat positions. Give your guests an exceptional fine dining experience!
Table Grid
Easily define sections and lay out table arrangements on a simple grid. With the new Table Grid feature, you can visually arrange the table numbers how they are actually arranged in your restaurant, making it even easier for your servers to find what they are looking for.
Revenue Centers
Optional Revenue Centers allow you to organize your sales into groups such as Bar, Dining Room, and Delivery. Define Revenue Centers according to the user's Job, the assigned Section, or a combination of both! Dinerware sorts and groups your data accordingly, giving you valuable insight that helps you grow your business.