The Dinerware Approach
Add a Menu Item
Dinerware – Dynamically configure menus without placing or sizing buttons, or simply add a new menu item in a snap from any terminal. Enter then sell menu items in a matter of seconds.
Other POS -Create a button and place it on the menu, then assign an item to the button in a complex, multi-step process.
Happy Hour Setup
Dinerware – Implement happy hour in one minute or less—change it back just as quickly. Happy hour numbers flow to your reports automatically.
Other POS – You must set price levels for each item, then create a schedule. Limited reporting means that to report on your happy hour sales, you must create special menu items.
Dinerware – Dynamic terminal technology lets employees login from any terminal. Dinerware responds to the person, not the hardware.
Other POS – Individual terminals are configured to operate in certain ways — not all of your employees can use any terminal. Terminals cannot be easily replaced.
Dinerware – Perform management tasks from any terminal, at any time. Keep managers and staff on the floor with the customer.
Other POS – Configure your system from only one machine, operated with a mouse and keyboard from the office.
Dinerware – Customize behavior and menus for specific jobs (such as bartender).
Other POS – Menus can only vary by terminal, not by user. Programming or customizing one touch screen at a time is laborious and discourages future changes.
Dinerware – Recover from software errors in minutes with a simple restart.
Other POS – Software errors corrupt data (which requires manual intervention to repair).
Dinerware – Share items in any proportion or split the check between any number of guests.
Other POS – Share items in even proportions only.
Dinerware – Accept any number of payments, in any tender combination.
Other POS – Other systems limit the number and combination of payments.
Dinerware – Change the price of grouped menu items.
Other POS – The price of each item must be set individually.
Dinerware – Modify your menu and set policies. Implement new ideas as soon as you think of them.
Other POS – Complex back office software and implementation-overhead make it more difficult to implement your ideas.
Voids and Mistakes
Dinerware – Set modeless choices for any item. No need to cancel and re-enter orders.
Other POS – If you make a mistake on a “modifier” you may have to re-enter that item, or even the entire order.
POS System Restarts
Dinerware – No system restart is required when you make a change to the system because Dinerware is always live.
Other POS – Complex back-of-house software requires you to make changes at a designated terminal and then manually update the system.