A brief history of the restaurant POS Industry
Basic restaurant POS requirements
Restaurateurs must create a great guest experience. Modern POS systems can help facilitate this by automating the workflow by communicating orders to the kitchen so the staff can prepare the right food at the right time.
A touch screen system should go beyond this and enable guests to split their checks or payments or ask for special requests.
And of course, a restaurant POS system is a business tool that helps managers get accurate information to make critical decisions and run their business.
Finally they need to do all three of these efficiently and reliably.
Dinerware has taken the needs of today’s restaurateur to heart. As a result, Dinerware has been very well received in the market. Its ease of use and reliability lead to a fantastic return on investment.
Dinerware customer’s staff members don’t have to spend time on the phone with technical support to walk through different tasks like adding a menu item, or creating happy hour discounts.
While most POS systems on the market today have evolved from traditional cash registers as a method of tabulating numbers, Dinerware has always been conceived as a communications tool to help you and your staff run a great restaurant and provide a great guest experience.
Most systems available today are built on old technology, but Dinerware is built on the latest technology which gives our customers a real advantage in terms of reliability, ease of use and future expansion.
Dinerware is a cost effective system because it gives the customer the ability to manage their own business with its ease of use. We have designed Dinerware to make complex management tasks simple and easy to perform at any terminal, at any time without a trip to the back office. In fact, many Dinerware customers don’t need a back office system.
Dinerware was developed in Seattle, Washington and was available first in Seattle’s vibrant restaurant community, which quickly grew into markets across the United States and is today available in several countries around the world.
At Dinerware, our mission is to provide tools that allow you to give your guests a fantastic experience, but are easy for everyone to use, so restaurateurs can focus on running their restaurant.